Q2: Can you instantly access proof of delivery with photos and timestamps for each delivery or pickup? *

No

Somewhat

Yes

Q3: Are your delivery runs consistently covered, even when your usual drivers are unavailable? *

No

Somewhat

Yes

Q4: Do your drivers arrive on time and follow the expected process? *

No

Somewhat

Yes

Q5: Can you reach your fleet provider quickly when something goes wrong? *

No

Somewhat

Yes

Q6: Does your account manager proactively help you improve operations? *

No

Somewhat

Yes

Q7: Do you fully understand how your delivery costs are calculated? *

No

Somewhat

Yes

Q8: Are there never any unexpected charges or confusing surcharges? *

No

Somewhat

Yes

Q9: Do your drivers represent your business well at customer sites? *

No

Somewhat

Yes

Q10: Do you receive reports or insights that help you improve delivery operations? *

No

Somewhat

Yes

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